Monday, July 26, 2010

Lead Management

Lead generation can be done with any medium, but the most widely used method is cold calling. Here, a sales lead generation agent engages in a real time phone conversation with a prospect. During this time he is able to assess whether the prospect is interested in the product or service he is presenting.

There are a lot of ways to generate leads but cold calling has been found to be the most effective. Sales lead generation service providers present themselves as business peers of the clients they represent. They provide value to these businesses as well as save them time. Although most businesses do not appreciate unsolicited calls, some would still entertain the calls if they are initiated properly, and they are convinced that they need that product or service. Sales lead generation service providers conduct cold calls to target markets that the client provides. Some clients provide their own database for their target markets but some lead generation service providers include database services in their offerings.

Lead management is the process of effectively converting leads into immediate customers. The process involves lead generation agents approaching the prospects for the first time and making an effort towards gathering information that would help close a sale. Proper lead management can benefit both the sales lead generation provider and its clients. It will help increase the demand for the sales lead generation provider and it will provide more sales leads to the clients.

Studies show that companies making use of lead generation services generate more revenue from their investment and have higher sales compared to those that do not. And, as discussed above, the best way to implement lead generation is through lead management.