The Telemarketing Problem

Telemarketing is a job not many professionals are fond of doing. It’s no joke cold calling prospective customers on the phone. With all the bad press and hullabaloo depicting telemarketers as devils with telephones here in Canada, the job gets even hard. If convincing prospective customers that you’re not a scammer or some other fraud is difficult enough just imagine how much more will it trying to convince them to buy from you.

These are just few of the challenges that most of those involved in the industry has to face. Too bad the public perception has strayed too far from what things really are. Telemarketing services aren’t really the bad guys in this picture. It’s the people involved in scams that has never failed to give grief to all those they harass through their abuse of the phone.

Let’s look at it this way. The reason telemarketing in Canada came about is because there are businesses that are in need of an effective marketing strategy that will not burn a hole in their pockets. There are people who don’t know of a good store and only found about it through a promoter on the phone. And there are those who totally rely on telemarketers in knowing what are the best products and services available for them.

Really, this is all about bad performers and the bad press that magnify their crimes. If steps are taken to minimize or even stop these, then it’s possible that telemarketing could once again become a profession by many again.